📦 Shipping &;Delivery Information
Domestic Shipping (India)
Enjoy FREE shipping PAN-India on all prepaid and Cash on Delivery (COD) orders — no hidden charges, no minimum purchase requirement.
International Shipping
For orders placed outside India, shipping charges are calculated based on the total weight of the package. Final shipping costs are displayed at checkout. We currently ship to over 220+ countries and territories worldwide.
🌍 Customs, Duties & Taxes
International orders may be subject to duties, taxes, or customs fees depending on the destination country’s laws. These charges are to be borne by the recipient and are not included in the product or shipping price. Bagru will not be responsible for any customs delays or rejections.
Please check your country’s import guidelines before ordering internationally. We do not accept returns, exchanges, or cancellations for international shipments once dispatched.
⏱ Delivery Timeline
Each piece at Bagru is handcrafted with care, which takes time. Please allow 15-20 working days for order processing and dispatch.
During festive periods or unforeseen events (such as government restrictions or weather conditions), there may be additional delays of 7-10 business days. We will keep you informed through email or phone in such cases.
Exchange Information:-
Free Exchange within 3 Days from the Date Of Receiving Order if There is Any Manufacturing Defect Otherwise shipping charges will Apply.
Cash On Delivery Is Available In India.
📹 Receiving Your Order
To help us serve you better in case of any shipping disputes:
Record an unboxing video and take timestamped photos within 48 hours of delivery.
If your package is damaged or appears tampered with, do not accept it. Instead, record the condition, take photos, and reach out to us immediately.
Send all proof along with your order ID to so we can resolve the matter promptly.
🛍Order Cancellations
You can cancel your order within 24 hours of placing it.
For cancellation requests, contact us at bagrustore3@gmail.com or call our support team at +91-7742368064, Monday to Saturday (10:00 AM to 6:00 PM).
Please note:
Orders cannot be canceled once they are in the processing or dispatch stage.
COD and prepaid orders follow the same cancellation window.
For international orders, only prepaid options are available. We accept Visa, MasterCard, American Express, PayPal, and other globally recognized methods.
⚠️ Additional Information
Due to the artisanal nature of our products and manual crafting processes, occasional delays may occur. While we strive to meet all timelines, Bagrustore is not legally liable for any unexpected delays in dispatch or delivery.
We deeply appreciate your trust, patience, and understanding as we bring you timeless handcrafted elegance from Bagrustore Jaipur.
For queries or assistance, feel free to reach out to us at: 📧 bagrustore3@gmail.com
📞 +91-7742368064